Get in Touch With Us

Whether you have spotted an error in one of our casino reviews, want to suggest a site we should look at, or have a question about how we research and rank the options on this site, we are glad you reached out. This page explains the best way to contact us and what happens after you do.

How to Get in Touch

Email is the most reliable way to reach the team at Online Casinos. Every message is read by a real person, and we aim to respond within two working days. Write to us at [email protected].

To help us get back to you faster, it is worth including a few details upfront: the page or casino you are asking about, the nature of your question, and — if you are flagging an inaccuracy — the specific claim you believe needs revisiting. The more context you give us, the quicker we can route your message to the right person.

What You Can Ask Us About

We receive messages on a wide range of topics. The most common reasons people contact us include:

• Questions about our reviews — If you are unsure how we assessed a particular casino, what a rating reflects, or how our editorial process works, ask away.
• Factual corrections — Bonus terms change, casinos update their banking options, and new licences are granted. If something on our site looks out of date or inaccurate, we want to know. Accuracy is taken seriously here, and reader flags are a valuable part of keeping our content current.
• Content suggestions — Are there topics, casino types or US state-specific questions you would like us to cover? We shape our editorial calendar around what readers actually need.
• Partnership and commercial enquiries — If you represent a casino, software provider or related organisation and want to explore working together, please introduce yourself and outline what you have in mind. Note that commercial relationships do not determine how we rank or review casinos — our editorial positions are independent.
• Responsible gambling concerns — If you or someone you care about is experiencing difficulties related to gambling, mention it in your message and we will point you toward appropriate support services. You can also reach the National Council on Problem Gambling helpline at 1-800-522-4700 at any time.
• General site feedback — Something confusing in the layout? A page that did not load correctly? Let us know.

What Happens After You Write to Us

There are no automated replies here. When your message arrives, a member of the team reads it and responds directly. Our target window is two working days, though during busier periods it may stretch slightly. We will always follow up — if you have not heard from us after three working days, it is worth checking your spam folder before resending.

For corrections specifically: if we verify that a change is needed, we update the relevant page and note the revision. We do not quietly alter content without acknowledgement.

About How We Work

Online Casinos focuses on new online casinos available to residents of the United States. Our reviews cover licensed and regulated platforms only. We look at welcome offers and their conditions, the range of games available, banking options — including ACH transfers, debit cards, digital wallets and crypto — withdrawal timings, and the responsible gambling tools each site provides.

We do not claim to have deposited or played at every site we cover. Our assessments are based on research and verification against publicly available terms, licensing records and third-party information. Where we note a limitation, that limitation is real. If you believe we have got something wrong, the corrections process above is the right place to start.

For context on how we evaluate the sites listed on this page, you may also find our guide to casino sites useful — it explains the criteria we apply when assessing any new platform.

Editorial Independence

Some of the casinos featured on Online Casinos have commercial relationships with this site — meaning we may earn a commission if a reader follows a link and registers. That arrangement never determines which casinos appear, how they are ranked, or what we write about them. Rankings reflect our editorial assessment; commission does not buy position. We disclose this on every page that carries commercial content, and we mention it here because transparency on that point matters.

A Note on Response Times and Scope

We are a focused editorial team, not a casino operator. We cannot access player accounts, process withdrawals, resolve disputes with a casino directly, or act on your behalf in any transaction. If you have a dispute with a casino, the right route is through the casino's own support channels and, where necessary, the relevant state regulator or independent dispute resolution service. We can point you in the right direction if you are unsure where to start.

Thank you for taking the time to reach out. We look forward to hearing from you.